Power restored in Hampshire County after outage affected nearly 30,000

Nearly 30,000 customers affected at one point

Viewer photo via Report It. Eversource spokeswoman Priscilla Ress told 22News the widespread outage in Hampshire County was caused by an equipment failure in Holyoke that also caused a tree to catch fire on Ross Road in Holyoke. This photo was pulled from a video, sent in by 22News viewer Brian Lepine. He said the fire was on Ross Road.

EASTHAMPTON, Mass. (WWLP) – At one point Wednesday morning, nearly 30,000 customers were without power in Hampshire County.

According to the Eversource Outage Map, power has been restored to all  customers. At the peak of the outage, the map indicated 100 percent of customers were without power in Easthampton and Southampton, and 98 percent of customers in Westhampton.

Eversource spokeswoman Priscilla Ress told 22News the outage was triggered by a Holyoke Gas and Electric insulator failure, which also caused a tree to catch fire on Ross Road in Holyoke. Ress said the insulator failure ultimately caused Eversource’s breakers to “trip,” leading to the widespread outages.

Holyoke Gas and Electric spokeswoman Kate Sullivan told 22News their customers never lost power after the insulator failure/fire due to their protective equipment. 22News viewer Brian Lepine emailed video of the insulator fire on Ross Road via ReportIt@wwlp.com.

According to the National Grid outage Map, power is back on for Northampton, Goshen and Williamsburg residents.

National Grid spokesman Bob Kievra told 22News their outages were also triggered by the issue in Holyoke. He said their substation in Northampton lost its feed, which took out most of the community’s power. The estimated restoration time for the rest of the outages is by 1:00 p.m.

At the peak of the National Grid outage, nearly 17,000 were without power between Northampton, Goshen, and Williamsburg.