New Holyoke Medical Center emergency department now open

Emergency department opened at 7:00 a.m.

HOLYOKE, Mass. (WWLP) – There’s a brand new Emergency Department at Holyoke Medical Center.

The hospital began providing care to patients at their new facility on Thursday. The biggest difference between the new ED and the old one: space.

“That’s what it was, it was old and it needed an update and we needed the size and because of the Holyoke community that use us,” said Dr. Paul Russo, Director of the Emergency Department. “So that’s why the bigger Emergency Department.”

Many of their patients come in for non-emergencies, which increased the need for a bigger facility.

“People still see us as their main treatment and we do see a lot of people come in for colds and sprained ankles, but to turn them away we do not,” said Eva Cavanaugh, Nurse Manager of the Emergency Department.

The new ED features a new crisis center for Behavioral Health Services, multi-patient trauma rooms, and advanced technology.

Doctors in this Emergency Department now have quicker access to both x-rays and CT scans, making for more efficient and less stressful patient care. All of the 40 treatment rooms are double the size of the ones in the old ED. They come equipped with upgraded computers, monitors, and stethoscopes.

“You can really take care of patients with so much more efficiency and effectiveness having all this great equipment,” said Lindsay Bubar, Nurse at the Emergency Department.

The hospital plans to open the second floor of the ED next month, which will include doctors offices and a weight management program.

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