SPRINGFIELD, Mass. (WWLP) – After 40 years, Union station once again opened for business Sunday, and the PVTA is the first to run their services out of the revitalized station.
Some passengers are still adjusting to the change.
“The old one you could see the bus, when it comes and when it leaves,” Ghasaq Alkowami of Chicopee said. “Here, you have to watch the schedule on screen and then check if has it come or not because the drivers will not stay for a long time.”
It may only be the first week but some bus passengers are optimistic that its an upgrade for the city and its commuters.
“My experience was good it’s big, and I think it’s organized,” Tony Pena of Springfield said. “I think it’s going to be safer and no drugs. I could tell there’s a lot of security.”
Springfield Mayor Domenic Sarno told 22News with all of the changes happening in downtown Springfield, there will be increased security, including at Union Station.
“You’re going to have a full-frontal attack in public safety presence there,” Sarno said. “You’re going to have the Springfield Police Department, working in conjunction with Amtrak, working in conjunction with our federal authorities, and you’re going to see dog patrols in there.”
Union Station will serve as a hub for Amtrak rail service, and Peter Pan Bus Lines, in addition to the PVTA.
An estimated 4 million people are expected to travel through Union Station each year.