WESTFIELD, Mass. (WWLP) – PVTA bus riders in Westfield have something to be happy about: a brand new bus terminal has opened up downtown. The Olver Transit Pavilion, located on Arnold Street- just off Elm Street, is the first of its kind in Westfield: an indoor bus station.
The pavilion, which opened Friday, allows riders to be comfortable indoors during any kind of weather, from extreme cold and snow to rain and extreme heat.
The $4 million building includes four bus berths, a waiting area, automated ticketing kiosks, and real-time arrival and departure information. Riders can also video chat live with PVTA customer service representatives.
It is part of the urban renewal in downtown Westfield, which has been driven in part by Westfield State University students, many of whom ride the PVTA. Students who attended the grand opening Friday told 22News that they are thrilled with this new transit feature.
“Before it was really hard, because we couldn’t get information about when the bus was coming , there was no one to ask,” WSU student Florence Addai said.
“There’s nothing like this in eastern Massachusetts. In a smaller city like this, this brand new transportation center,” student Cameron Brett said.
The pavilion is named after former U.S. Rep. John Olver, who represented Westfield in Congress for decades. Olver, who was in attendance for Friday’s grand opening, is also the namesake of a transit center in downtown Greenfield.
The PVTA prides itself in the high tech conveniences design to make their passengers use of mass transit more pleasant.