Blocked bus stops: Who is responsible?

Some riders have to wait in the snow or on the street for the bus

SPRINGFIELD, Mass. (WWLP) – You told us about it and we went looking for them. Barricaded bus stops that make safety a concern in the city of Springfield.

But who is responsible for the snow removal? The PVTA only shovels the stops with shelters, leaving many passengers stranded on the either the sidewalk or the street, with no clear path to board the bus.

“If I didn’t have this cane I would volunteer,” said Mike Montes of Springfield.

The PVTA will only shovel out about 50 of the city’s 800 bus stops. PVTA Administrator Mary MacInnes told 22News they own the shelters, but not the stops.

“Shelters are placed at bus stops that have the greatest number of passengers. Since we only have bus drivers and mechanics. We had to hire a contractor to shovel out the shelters for us,” said MacInnes.

No one got out of the landscape truck that pulled up to this shelter stop at State Street and Chestnut, which was still piled with snow and the crosswalk obstructed while 22News was there.

“I think they did a lousy job. As far as plowing and stuff. If people want to sit on the benches they can’t because it’s a big snow mound.,” said Mike Montes of Springfield.

There was a stop at Main and Morgan Street with no access off the crosswalk, and another stop outside of Baystate Medical Center that was blocked by snow on three sides. We saw one woman who preferred to stand on the sidewalk rather than walk on the road to get inside the shelter.

“Obviously as you can see they are not really plowed out,” said Eric Welshimer of Springfield. “It’s a shame that you have to go over some of the snow banks to get on the bus.”

The PVTA told 22News they wait 24 hours after a storm before shoveling the shelters to give the DPW time to clear the roads.

The PVTA has a plan to eliminate about half of the city’s bus stops. They say it will allow them to put up more shelters and do more shoveling.