New program at Baystate Wing Hospital aims to reduce readmissions

$1 million grant presented to hospital for new effort

Health Policy Commission event at Baystate Wing Hospital.

PALMER, Mass. (WWLP) – Baystate Wing Hospital in Palmer is launching a new program that is meant to help care for some of their most complex patients.

The program is called CHART. It is meant to give patients with complex conditions the services they need to reduce readmission rates, and ultimately save money.

The Massachusetts Health Policy Commission gave Baystate Wing a $1 million grant for the program. The money will be used to pay for a team of people like nurses, physicians, and social workers, who will work with the patients to address their needs, and get them the care they need.

David Seltz, the Executive Director of the Health Policy Commission, told 22News that the care team will have individual plans for each patient, and work with them for as long as they need.

“It could be every day, it could be multiple times a day, it depends on what that patient needs. It could extend for 30-days, 60-days; it’s a very intensive program to get these patients the care they need,” Seltz said.

He added that the money for the grant came from the state.

Baystate Wing’s primary goal is to reduce 30-day readmissions by 20%.