Twitter is taking extra precautions to make their users’ safety a top priority

Twitter is taking steps to address and prevent online bullying

SPRINGFIELD Mass. (WWLP) – Twitter said Tuesday they’ll soon release a new tool to help combat hate speech and abuse.

“That’s the thing about social media; when you give everyone a chance to say how they feel people are going to say how they feel and that doesn’t always end up being kind, and a lot of social media can be an outlet to attack others,” Nicolas Pietroniro of Agawam told 22News.

Twitter has been under pressure to do more to prevent online abuse. So now the company is taking steps to address and prevent online bullying. Twitter said a new tool will be released in the coming days that allows users to filter out keywords, phrases and entire conversations so they don’t get notifications from people who are bombarding them with inappropriate or abusive tweets.

Unlike Other social media sites Twitter doesn’t require people to use their real names, which could be part of the problem.

“I think anonymity definitely contributes to people being mean online because if people don’t know it’s you, it gives you more of an opportunity to say what you feel,” said Kristy Noel of Westfield.

Students and parents told 22News they hope this new tool will decrease cyber-bullying and abuse.