HARTFORD, Conn. (AP) – One of the two regional automobile clubs in Connecticut says it will continue to provide driver licensing service to the general public until the end of the year, when the organization’s current contract with the Department of Motor Vehicles expires.
Thursday’s announcement comes after Democratic Gov. Dannel P. Malloy threatened legal action when AAA Northeast last week stopped serving non-AAA members at its eight offices in Fairfield, New Haven and Litchfield counties. AAA Northeast says the influx of public customers hurt its customer service to dues-paying members.
AAA Northeast president and chief executive Mark Shaw says the club hopes to reshape its partnership with DMV “to meet the needs of both sides.”
DMV relies on AAA Northeast and AAA Allied to provide licensing services to alleviate demand at branch offices.