Samsung halts production of Galaxy Note 7 after battery fire issue

Consumer Product Safety Commission issued formal government recall

FILE - In this Sept. 11, 2016 file photo, powered-off Samsung Electronics Galaxy Note 7 smartphones are displayed at the company's service center in Seoul, South Korea. (AP Photo/Ahn Young-joon, File)

SPRINGFIELD, Mass. (WWLP) – Samsung has halted production on one of its flagship cell phones after there were reports of it catching on fire.

The Samsung Galaxy Note 7 batteries were overheating, smoking, and catching on fire. The Consumer Product Safety Commission issued a formal government recall. Then, when the replacement phones were issued, they were still posing the same risk.

The share value of Samsung Electronics Co., Ltd. dropped, they halted production, and some carriers are now issuing customers with completely different phones.

22News spoke with a woman whose friend had the issue. Courtney Leonard of Blackstone told 22News: “The battery started melting the back of the phone, and it was wilting. So, yea, they had to get it replaced. Very dangerous, that’s for sure. I wouldn’t want that in my pocket.”

If you still have a Galaxy Note 7 with this problem, you can ask your carrier what your options are. AT&T and T-Mobile have suspended sales of the Galaxy Note 7 completely.