CHICOPEE, Mass. (WWLP) – The problem might not be fixed after all. MassDOT is once again shutting down a possibly defective lane at the Exit 6 toll booth on the Massachusetts Turnpike.
E-ZPass holders were being overcharged at Exit 6 to the pike, and MassDOT said they fixed the problem on July 27th. However, when we went down to the toll booth Thursday night, some vehicles didn’t get the green light of approval, or any light indicating their transponder had been registered. That’s a potential sign of a system error.
In response to our exclusive investigation, MassDOT said at 11pm Thursday night, they were taking the affected E-ZPass lane offline, and won’t open it back up until they know it’s functioning. MassDOT also dispatched a crew late Thursday night to test the technology.
MassDOT spokesperson Jacquelyn Goddard told 22News, “Tomorrow (Friday) we will seek details from our service provider on what was reported today to 22News. MassDOT prides itself in giving the public consistent quality service and expects nothing less from firms we engage to manage our programs.”