Eversource, Nat’l Grid ordered to issue refunds

DPU eliminated rate recalculation moving forward

SPRINGFIELD, Mass. (WWLP) – High electricity prices this past winter affected most of us. If you switched electric companies between November 1st and April 13th you are now eligible to get some money back.

Customers who switched due to high costs were hit with an electric rate recalculation charge. It was anywhere from a few dollars to hundreds of dollars. The Department of Public Utilities has sent letters to Eversource and National Grid ordering the companies to issue refunds or credits. Residential and small business customers are eligible. The DPU already eliminated rate recalculation moving forward.

Peter Brunault of Palmer said, “It’s great that the state is stepping up and saying perhaps that they didn’t get it right. I applaud them for stepping up against the utilities to get this right.”

In a news release sent to 22News, Senate President Stanley Rosenberg said, “I am pleased that DPU has taken swift action on these refunds. This shows that working together we can change public policy to benefit consumers. These refunds put real money back in people’s pockets as a result of their voices being heard by their government. I commend my Senate colleagues and Governor Baker for their work on this issue.”

Eversource spokeswoman Priscilla Ress told 22News the DPU and utilities are working on the details about how the money will be refunded.

“National Grid is developing a plan to refund or credit customers impacted by the bill recalculation provision, due to the DPU by September 14. Once the plan is approved, National Grid will work to credit impacted customers as quickly as possible,” said Mary-Leah Assad, National Grid spokeswoman.

Comments are closed.