WINDSOR LOCKS, Conn. (WWLP) – United Airlines temporarily grounded flights across the nation after they experienced some computer problems. 22News spoke with some passengers that were affected.
More than 800 delays across the country caused by what United called internal technology issues.
A United spokeswoman said a router problem reduced network connectivity for several software applications. The problem was fixed midday and functions were restored to normal.
The Federal Aviation Administration lifted a ground stop order after nearly two hours allowing United Planes to fly again, relieving passengers.
“Big stress when you’ve been gone for a week and wanting to get home so we’re excited,” said Donna Thomas.
United is the nation’s biggest airline, but they’ve had technology problems before causing cancellations and delays. On June 2nd 150 flights were affected by a problem with their inflight dispatching system. In 2012 United suffered a series of outages after Continental Airlines merged with them.
Today, United apologized to customers and said they could change travel plans without being charged the $200 reservation change fee.