CHICOPEE, Mass. (WWLP) – The 22News I-Team has received information that group of local state legislators is appealing to the Department of Public Utilities to rescind an order initiated in 2000 that approves electric bill recalculation when a customer changes electric providers.
Senator Donald Humason’s (R-Westfield) office sent the I-Team a news release and a copy of a letter signed by nine local legislators asking the DPU to change the regulation (D.P.U 99-60). This order allows electric suppliers to charge consumers retroactively up to six months if they switch to a competitive supplier.
The I-Team and state legislators have received numerous complaints from people in Western Massachusetts who said they were not informed by either the new or current electric supplier about this recalculation. Customers are confused as to why they were being billed again, and at a higher rate, for a bill they had already paid.
The DPU Commission currently has an open docket (D.P.U 14-140) that aims to rescind the 2000 regulation. The commission will be meeting Tuesday at the state house. According to their website, the subject of the meeting is “Investigation by the Department of Public Utilities on its own Motion into Initiatives to Improve the Retail Electric Competitive Supply Market.”
The 22News I-Team will continue to follow this story and have updates on the DPU Commission’s final decision when it becomes available.