SPRINGFIELD, Mass. (WWLP) – Health insurance company Anthem is at the center of the latest massive data breach. Tens of millions of records were likely stolen and now customers are advised to take be proactive, and protect themselves. “It certainly is a recipe for disaster,” said Springfield Consumer Advisor Milagros Johnson.
Johnson says Anthem customers should be taking action by placing a fraud alert on your credit report and keeping a close eye on your health insurance claims, making sure you’re paying for procedures you received and the stakes are high.
“They could exhaust your benefits for one, your insurance could be denied, you could be denied a claim for a surgery or procedure that the other person had and now you need it and the insurance company is saying no we already paid for this,” Johnson said.
After news of the breach, Anthem customers were targeted again, when an e-mail went out that looked like it came from the insurer. The e-mail was a phishing scam, trying to lure customers to give up more personal information.
Mark Teed with Raymond James Financial told the I-Team you should call your investment adviser and add any extra security available for your account and double-check that they’re keeping a close eye on your money.
“If something were to happen to your account that were out of the ordinary, extraordinary almost, they would call us to say to call our customer and make sure that they’ve made this purchase, so there’s a lot of built-in protection in our world because everyone is afraid,” Teed said.
Anthem says social security numbers, employment information and other personal information were compromised and they’re contacting and offering free identity protection services to those affected.
Click Here to read a statement from Joseph R. Swedish, the President and CEO Anthem, Inc.