BBB warns of Super Bowl ticket scheme

Multiple people were arrested selling fake AFC Championship tickets

CHICOPEE, Mass. (WWLP) – As “deflategate” takes over the media, many New England Patriots fans are looking to buy tickets to Super Bowl XLIX in Arizona. The Better Business Bureau is warning fans of possible fake tickets.

Fans might be eager to see the Patriots eight trip to the Super Bowl, but if you’re not careful, you could end up seeing the game from your couch and be out thousands of dollars.

Before the AFC Championship between the Pats and the Indianapolis Colts, four men were arrested from New York for selling a man in Somerville fake tickets. Police also arrested several people in the Boston area selling fake tickets.

Nancy B. Cahalen, President & CEO of Better Business Bureau of Central New England, said, “Super Bowl tickets are always a hot commodity, which makes them ripe for criminal activity. The fact that the Patriots are once again heading to the Super Bowl makes the possibility of consumers getting schemed by fake ticket sellers a very local worry.”

The BBB recommends you make an extra effort to make sure the tickets are legitimate. They offer the following tips for safe ticket purchases:

  • Check out the seller/broker. Look them up on to see what others have experienced. Check to see if they are a member of the National Association of Ticket Brokers ( NATB members offer a 200% guarantee on tickets that don’t arrive in time for a game, concert or show.
  • Know the difference between a ticket broker (a legitimate and accredited reseller) and a ticket scalper (an unregulated and unlicensed ticket seller).
  • Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.
  • Always use a credit card so you have some recourse if the tickets are not as promised; do not use cash.
  • Check out the seats ahead of time. Always ask for section, row and seat number to avoid obstructed view seats or seats that do not exist. Also, feel free to ask questions to make certain you get all the answers you need to feel comfortable with your ticket purchase.

If you believe you have purchased a counterfeit ticket, immediately report it to the NATB’s hotline at 630-510-4594 and file a complaint with BBB at

22News has Live Coverage of the Patriots as they head to the Super Bowl on February 1st. Reporter Kait Walsh will be live in Glendale, AZ. Let us know if your going, or send us photos of you Patriots Pride, to our Report-it feature.

Super Bowl XLIX will air on NBC and stream on starting at 6:30 p.m. in the University of Phoenix Stadium.

Comments are closed.