BBB: Warning to online shoppers

(AP Photo/Damian Dovarganes, File)

SPRINGFIELD, Mass. (WWLP)– Data breeches, hackers, and telephone schemes keep popping up. Now consumer affairs experts are warning of thieves’ latest attempt to steal your personal and financial information: fake emails posing as major retailers you may have placed orders with this holiday shopping season.

“It’s really scary what people can do just through email they can steal you’re whole entire life and it’s happened to a lot of people, you just hope it doesn’t happen to you,” Daniel Laflamme, from Northampton, told 22News when he heard about the latest email schemes.

The better business bureau says if opened, these emails can allow hackers into your computer system possible giving them access to things like you bank accounts.

Here’s what you need to pay attention to:

  • Make sure the email address matches the one you got when you received your order’s confirmation and watch out for typos and poor grammar.
  • Another way to protect your self is to pick up the phone and call the store you ordered with to find out if that email you received is legitimate or fake.

Milagros Johnson, Springfield’s director of consumer affairs told 22News if you do click on one of these emails you should run your computer’s virus protection software right away.

“Run the software to have the virus removed. If your computer freezes up, then bring it in to a computer specialist, immediately,” Johnson said.

Her other advice this holiday season is to always shop in-stores and online using a credit card, not a debit card. Johnson says credit cards better protect you against fraudulent charges stopping the hackers from spending too much of your money.

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