Imposter utility workers knocking on doors

SPRINGFIELD, Mass. (WWLP)– Springfield police are urging residents to keep your doors closed to imposter utility workers. Just this week, a homeowner on Page Blvd. was robbed by men faking that they work for the city’s Water and Sewer commission.

Now consumer affairs experts in Western Massachusetts have a strong warning for you. They say, never let someone claiming to be a utility worker into your home, especially if they arrive when you weren’t expecting them.

Milagros Johnson, Director of Consumer Affairs in Springfield, says these kinds of crimes are on the rise in greater Springfield.

“If you were not expecting them at your home, if there is no rhyme or reason why they should be there call the utility company, call the police. Let them do their job. Let them assure you that it’s not a scam and that you’re safe,” Johnson said.

That same advice comes from Western Massachusetts Electric Company.

“Our equipment is outside your home so we have remote access so it’s very rare that a WMeco employee is going to be showing up to your door and even rarer for them to ask to step foot into your home,” Priscilla Ress, spokesperson for WMeco, told 22News.

22News also got in touch with other service providers that may need to enter your home.  Charter Communications responded, in part, with this statement:

“…any company that interacts with people in their homes — would encourage homeowners to always ask for identification and if they are still in doubt, they can call our Customer Care Center.”

All the companies 22News talked to also remind you, both city and utility workers, should be wearing legitimate ID badges.

Springfield Police say if you are ever unsure about the identity of someone at your door, keep your door closed and call 911.

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