CHICOPEE, Mass. (Mass Appeal) You can choose your friends in your personal life, but often the people you have to deal with at work are chosen by someone else. So how do we deal with those that aren’t fun to deal with? Clinical psychologist Dr. Tim Hope shared his insight.
Three Types of Employees:
Another of the most common coworker types is “the Sniper.” These people act like spies who learn about you and then exploit your weaknesses behind your back or with calculated attacks in front of a group. The only way to stop them up is to call them on it, as many times as it takes.
Most workplaces also have their own (or several) Know-It-Alls: smart people with a lot of knowledge who will talk your ear off but never listen, quickly dismissing your ideas. When dealing with them, address their counterpoints before they have a chance to voice them. You may start with, “I realize we don’t have the budget, but I was thinking…” Then flatter them by asking questions like “What would you do in this situation?” or “Is there a way we could we make it work?”
Conversely, Think-They-Know-It-Alls do not know much but want you to think they do. They talk a lot, exaggerate and brag because they want attention and appreciation. Go ahead and give them a little, and then invite them to solve the problem by joining you in creating a solution. This flatters them and gives you a chance to be a team builder.