Five ways to spot an IRS phone call scheme

If you do get one of these calls, hang up and report it

CHICOPEE, Mass. (WWLP) – Tax season’s a ways off, but crooks pretending to be from the IRS are working the phones trying to steal your money.

It’s easy to identify a fake IRS agent. The IRS will never:

  1. Call you about taxes you owe without first mailing you an official notice.
  2. Demand that you pay taxes without giving you the chance to question or appeal the amount they say you owe.
  3. Require you to use a certain payment method for your taxes, such as a prepaid debit card.
  4. Ask for credit or debit card numbers over the phone.
  5. Threaten to bring in local police or other law-enforcement to have you arrested for not paying.

Ian Morgan-Drain of West Springfield told 22News, “You guys have to be careful with that. The IRS. I mean, if they’re calling you, they should know a lot of information about you. Therefore, I’m waiting to hear something back before I’m giving out any of my personal information.”

If you get a phone call from someone claiming to be from the IRS and asking for money, here’s what to do:

  • If you know you owe taxes or think you might owe, call the IRS at 800-829-1040 to talk about payment options. You also may be able to set up a payment plan online at
  • If you know you don’t owe taxes or have no reason to believe that you do, report the incident to TIGTA at 1.800.366.4484 or at
  • If phone scammers target you, also contact the Federal Trade Commission at Use their “FTC Complaint Assistant” to report the scam. Please add “IRS Telephone Scam” to the comments of your complaint.

The IRS does not use unsolicited email, text messages or any social media to discuss your personal tax issues. For more information on reporting tax scams, go to and type “scam” in the search box.

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